Faqs

  • Orders and Payments
  • Shipping and delivery
  • Cloudray S9 Ø 22.5 cm 10 Speed Oscillating Clip Fan AC Infinity
  • Complete Mix 50 L Substrate Top Crop
  • CMH 315W Reflector with Ballast Agrolite
  • TriPack Top Crop
  • PK 13-14 Top Crop
  • Photera 240 Led 240W Micro MartinGrow Lux Equipment
  • Dehumidifier 50 Litres per Day VDL
  • Hemplex Trabe
  • Proneem Oil Trabe
  • Deeper Underground 1L Top Crop
  • Top Veg 1L Top Crop
  • Top Bloom 1L Top Crop
  • Large Rigid Ventilated Mini Greenhouse 38X23X18 G19 Garland
  • What payment methods do you accept?
    The available payment methods are displayed directly at checkout and may vary depending on the delivery country and the type of order.
  • When will my order be dispatched?
    Orders containing items that are in stock are usually processed within 24–48 working hours. In some cases, processing may take up to 2 working days
  • How long does delivery take in Italy?

    For Italy, delivery usually takes place within 24–72 working hours of dispatch, barring any delays on the part of the courier, public holidays or remote areas.

  • Do you also deliver to Europe and outside the European Union?
    Yes, we deliver to Italy, various European countries and, where applicable, outside the EU as well. Delivery times vary depending on the destination and any customs checks.
  • How can I track my parcel?
    When your order is dispatched, you’ll receive a notification with the tracking details, so you can track your parcel right up to delivery.
  • Which courier do you use?
    We mainly use Poste Italiane and other logistics partners, selected according to the type of shipment and the destination.
  • If a product isn’t immediately available, what happens?
    If one or more items need to be restocked, delivery may take approximately 2–7 working days before dispatch.
  • Is the delivery discreet?
    Yes, we prepare parcels with due regard for confidentiality, using plain packaging where our logistics procedures require it.
  • Il ventilatore Cloudray S9 è adatto alla coltivazione indoor?

    Sì, è progettato per ambienti di coltivazione indoor.

  • How long does the fan last?

    It is designed to last up to 67,000 hours.

  • What type of motor does it have?

    It is equipped with an EC brushless motor.

  • How many speeds does the Cloudray S9 have?

    It has 10 adjustable speeds.

  • Does the fan oscillate automatically?

    Yes, it offers automatic oscillation up to 90°.

  • What is the diameter of the impeller?

    The impeller is 22.5 cm.

  • Is it moisture-resistant?

    Yes, it is rated IP-54.

  • What is the noise level?

    The noise level is approximately 35 dBA.

  • Il substrato Complete Mix Top Crop 50 L va fertilizzato subito?

    No, in pagina è già indicato che nelle prime tre settimane non servono fertilizzanti aggiuntivi salvo necessità.

  • Per quale fase di coltivazione è indicato?

    Per la fase di crescita vegetativa e per il trapianto iniziale.

  • Il substrato è adatto per coltivazioni indoor?

    Sì, il testo lo indica come particolarmente indicato per coltivazioni indoor e ambienti temperati.

  • Quali sono i principali vantaggi della presenza di cocco e perlite?

    Il cocco migliora leggerezza e aerazione, la perlite aiuta drenaggio e ossigenazione.

  • Does the substrate retain a lot of water?

    It has medium water retention, so it keeps moisture without making the pot too heavy.

  • Is the bulb included with the Agrolite CMH 315W reflector with ballast?

    No, the lamp is not included in the box. A 315W CMH bulb compatible with PGZX18 fitting is required.

  • Which grow box is this product suitable for?

    It is suitable for 120 x 120 cm grow boxes and for an indicative growing area of approximately 1.4 m².

  • What type of lamp is compatible?

    The system is compatible with 315W CMH lamps with PGZX18 fitting.

  • What is the IEC socket used for?

    The IEC socket allows for a neat and simple electrical connection of the system.

  • Is the ballast integrated?

    Yes, it is a system with reflector and connected ballast, designed to simplify installation and management.

  • How is the reflector installed?

    It is fixed using pulleys, cables or suspension systems with the upper brackets.

  • What safety precautions are recommended?

    It is recommended to always disconnect the power supply before installing, removing or replacing the lamp.

  • What does the Top Crop Triple Pack contain?

    It contains Top Veg 250 ml, Top Bloom 250 ml and Deeper Underground 100 ml.

  • What is Top Veg used for in the Top Crop Tripack?

    Top Veg is the liquid fertilizer designed to support the plant’s vegetative growth.

  • What is Top Bloom used for in the Tripack Top Crop?

    Top Bloom is the liquid fertiliser dedicated to flowering.

  • What is Deeper Underground used for in the Tripack Top Crop?

    Deeper Underground is a root stimulator designed to promote healthy, well-developed roots.

  • When should Deeper Underground be used?

    It is recommended in the early stages, after transplanting, or when you want to promote root development.

  • When to use Top Veg?

    It should be used during the vegetative growth phase.

  • When should Top Bloom be used?

    It should be used during the flowering stage.

  • What is PK 13-14 Top Crop used for?

    PK 13-14 Top Crop is a liquid fertilizer based on phosphorus and potassium designed to support the flowering phase.

  • Which substrates can it be used on?

    The product is suitable for soil, coco and hydroponic cultivation.

  • When is PK 13-14 Top Crop used?

    It is applied from the first week of flowering.

  • What dosage should be used?

    You can start with 0.25 ml per litre of irrigation water and gradually increase up to 1.5 ml per litre.

  • Is it water-soluble?

    Yes, the formula is water-soluble and mixes easily with irrigation water.

  • What are the main nutrients?

    The guaranteed composition indicates 13.2% water-soluble phosphoric anhydride P2O5 and 14.2% water-soluble potassium oxide K2O.

  • Should it be used at every watering?

    Yes, it can be used at every watering during the flowering phase, following the Top Crop growing schedule.

  • Which grow box is the Photera 240 LED 240W Micro recommended for?

    The Photera 240 LED 240W Micro is particularly suitable for grow boxes of approximately 60×60 cm, where it provides intense lighting and good uniformity thanks to its 4 LED bar structure.

  • What is the power of the Photera 240 LED Micro?

    The lamp has a rated power of 240W and a PPF output of up to 648 µmol/s.

  • What light spectrum does the Photera 240 use?

    It uses a full-spectrum light blend consisting of 3000K, 5000K, 660 nm, UV and IR, designed for the main stages of plant development in indoor cultivation.

  • Is the Photera 240 LED dimmable?

    Yes, it is equipped with an RJ14 0-10V dimmer that allows you to adjust the light intensity according to the growth stage, the distance from the plants and the sensitivity of the cultivated species.

  • How far from the plants should the Photera 240 be positioned?

    During the vegetative phase, it can be positioned at approximately 40 cm. For phases requiring greater intensity, it can be used between 30 and 40

  • How much does the VDL dehumidify in one day?

    It has a dehumidification capacity of 50 litres per day.

  • Is it suitable for indoor cultivation?

    Yes, it is designed to help control humidity in indoor growing environments.

  • What type of humidity control does it offer?

    It is equipped with a digital humidistat to monitor and regulate humidity precisely.

  • How much noise does it produce?

    The declared noise level is 46 dB.

  • What is the tank capacity?

    The compatible tank has a capacity of 7.5 litres.

  • What temperature range can it operate in?

    It is suitable for a temperature range from 5 to 35ºC.

  • What are the dimensions of the dehumidifier?

    The dimensions are 36.8x25.6x62 cm.

  • What is Hemplex Trabe?

    Hemplex Trabe is a fertilizer designed to support plant growth during the different stages of development.

  • Is Hemplex Trabe suitable for flowering?

    Yes, Hemplex Trabe is indicated as a flowering stimulator and supports the development of flowers and fruits.

  • At which growth stages can Hemplex Trabe be used?

    Hemplex Trabe is suitable for all growth stages of the plant.

  • Is Hemplex Trabe suitable for indoor cultivation?

    Yes, the product is suitable for indoor cultivation.

  • Can Hemplex Trabe be used in hydroponics?

    Yes, Hemplex Trabe is presented as suitable for hydroponic cultivation as well.

  • Can Hemplex Trabe also be used outdoors?

    Yes, the product is suitable for both indoor and outdoor cultivation.

  • What is the formulation of Hemplex Trabe?

    In the product specifications, Hemplex Trabe is listed as an organo-mineral formulation.

  • What is Proneem Trabe Oil used for?

    It is used to protect plants from infestations of insects and pests.

  • Is Proneem Trabe Oil suitable for organic cultivation?

    Yes, its formula is completely natural and it is suitable for organic farming.

  • Can it be used for indoor crops?

    Yes, it is particularly recommended for indoor cultivation and hydroponics.

  • How is Proneem Trabe Oil applied?

    It is applied directly to the leaves and stems of plants by spraying.

  • Is Proneem Trabe Oil harmful to plants?

    No, it is described as non-toxic to plants.

  • Is Proneem Trabe Oil useful against many pests?

    Yes, it is indicated as effective against a wide range of insects and pests.

  • Is Proneem Trabe Oil suitable for different types of plants?

    Yes, it can be used on different types of plants.

  • What is Deeper Underground 1 L Top Crop used for?

    It is a root stimulator that helps regenerate and enhance root growth.

  • When is it useful to use Deeper Underground?

    It is particularly useful during transplanting and in low-temperature conditions.

  • What benefits does Deeper Underground offer to the roots?

    It promotes greater root hair development and supports the formation of stronger roots.

  • Deeper Underground Does it help even if the roots are damaged?

    Yes, the product is described as useful for regenerating damaged roots.

  • Deeper Underground Does it improve the soil as well?

    Yes, it helps improve soil aeration and structure.

  • Does it regulate soil pH?

    Yes, the product sheet indicates that it helps stabilise soil pH.

  • Deeper Underground What formats is it available in?

    It is available in 1 L and 250 ml formats.

  • What is Top Veg 1L Top Crop used for?

    It is an organic fertilizer designed to support the vegetative stage of plants.

  • Is Top Veg 1L Top Crop water-soluble?

    Yes, it is completely water-soluble.

  • Can it be used with irrigation systems?

    Yes, it does not present any problems with irrigation systems.

  • What benefits does it offer plants?

    It helps strengthen natural defences and promote more vigorous growth.

  • Does Top Veg 1L Top Crop help with chlorophyll production?

    Yes, it promotes increased chlorophyll production.

  • Does it contain humic and fulvic acids?

    Yes, the formula is rich in humic and fulvic acids.

  • Is it suitable for the entire growth cycle of the plant?

    It is specific to the vegetative stage.

  • What type of product is Top Bloom 1L Top Crop?

    It is an organic fertilizer for flowering.

  • What is Top Bloom 1L Top Crop used for?

    It is used to stimulate healthy and abundant flowering.

  • Which nutrients does it contain in notable amounts?

    It is rich in phosphorus and potassium.

  • What result can be achieved with its use?

    It helps to obtain large, compact flowers.

  • Does the product absorb quickly?

    Yes, the rapid absorption of nutrients is one of its features.

  • Can it be used together with other fertilisers?

    Yes, it is compatible with other fertilisers.

  • Is it suitable for a simple care routine?

    Yes, the application is described as simple and versatile.

  • What uses is this mini greenhouse suitable for?

    It is suitable for seed germination and cuttings propagation.

  • Is the ventilation adjustable?

    Yes, the mini greenhouse features openings with adjustable ventilation.

  • Is it suitable for small spaces?

    Yes, the 38x23x18 cm dimensions make it suitable even for compact spaces.

  • Does the lid allow you to check the inside?

    Yes, the transparent lid makes it easy to monitor the internal conditions.

  • Is the base suitable for rock wool cubes and Jiffy pellets?

    Yes, the honeycomb base is ideal for using rock wool cubes and Jiffy pellets.

  • Can it be used both indoors and outdoors?

    Yes, the product is suitable for both indoor and outdoor use.

  • Is it suitable for beginners too?

    Yes, it is a simple and practical solution, suitable even for those who are just starting out.

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