Faqs

  • Orders and Payments
  • Shipping and delivery
  • Cloudray S9 Ø 22.5 cm 10 Speed Oscillating Clip Fan AC Infinity
  • Complete Mix 50 L Substrate Top Crop
  • What payment methods do you accept?
    The available payment methods are displayed directly at checkout and may vary depending on the delivery country and the type of order.
  • When will my order be dispatched?
    Orders containing items that are in stock are usually processed within 24–48 working hours. In some cases, processing may take up to 2 working days
  • How long does delivery take in Italy?

    For Italy, delivery usually takes place within 24–72 working hours of dispatch, barring any delays on the part of the courier, public holidays or remote areas.

  • Do you also deliver to Europe and outside the European Union?
    Yes, we deliver to Italy, various European countries and, where applicable, outside the EU as well. Delivery times vary depending on the destination and any customs checks.
  • How can I track my parcel?
    When your order is dispatched, you’ll receive a notification with the tracking details, so you can track your parcel right up to delivery.
  • Which courier do you use?
    We mainly use Poste Italiane and other logistics partners, selected according to the type of shipment and the destination.
  • If a product isn’t immediately available, what happens?
    If one or more items need to be restocked, delivery may take approximately 2–7 working days before dispatch.
  • Is the delivery discreet?
    Yes, we prepare parcels with due regard for confidentiality, using plain packaging where our logistics procedures require it.
  • Il ventilatore Cloudray S9 è adatto alla coltivazione indoor?

    Sì, è progettato per ambienti di coltivazione indoor.

  • Il substrato Complete Mix Top Crop 50 L va fertilizzato subito?

    No, in pagina è già indicato che nelle prime tre settimane non servono fertilizzanti aggiuntivi salvo necessità.

  • Per quale fase di coltivazione è indicato?

    Per la fase di crescita vegetativa e per il trapianto iniziale.

  • Il substrato è adatto per coltivazioni indoor?

    Sì, il testo lo indica come particolarmente indicato per coltivazioni indoor e ambienti temperati.

  • Quali sono i principali vantaggi della presenza di cocco e perlite?

    Il cocco migliora leggerezza e aerazione, la perlite aiuta drenaggio e ossigenazione.

  • Does the substrate retain a lot of water?

    It has medium water retention, so it keeps moisture without making the pot too heavy.